Shoppers are embracing the world of self service kiosks. Many have incorporated the clever systems into their every day lives to make things faster, easier and suited to their needs and requirements.

In recent news, DallasNews.com interviewed several shoppers asking them about their usage of self service kiosks.

One man, Bryon Wiebold, said, “Anything I can automate, I do for the sake of time. It is not that I want people totally eliminated, but I appreciate the option if I am in a hurry or in a bad mood.”

And DIY services are continuing to edge into our every day life, via kiosks, smart-phone applications and the Internet. Already people are doing most of their shopping online or visiting their local supermarket for a sandwich using the touch screen checkouts to process their purchase.

Many hospitals and doctors surgeries have implemented touch screen kiosks to reduce the waiting time for patients when checking in for their appointment.

And taking it that one step further some customers even have machines that give vision exams and scan feet to produce customer insoles.

And the proof is really in the pudding. Kiosk transactions are expected to surpass $775 billions this year, up from $607 billion in 2008. These figures releases by IHL Group, who track the self service industry believe the total could hit $1.6 trillion by 2013.

And businesses are cottoning on to how big this industry is and how it can potential affect sales in their company. The movie rental business are currently in a DVD rental war with Redbox taking the firing line against Blockbuster taking 30 per cent of the US market to continue through to 2010. Blockbuster, on the other hand, are closing 960 of its unprofibable stores and installing 10,000 kiosks in their place.

The turning point for kiosks came in 2001 when Kroger and Home Depot installed self checkouts. Lee Holman, lead retail analyst for IHL Group, said, “After some hand-holding, consumers have embraced it. Now their’s a perception that ‘I can do this quicker.’”

According to an IHL survey, almost 90 per cent of consumers said they used self-checkout ‘even if they didn’t like it,’ Holman said.

And now they are situated across every retail part, supermarket store, airport, train station, in fact any busy place you can think of you will probably find a kiosk or touch screen system.

If you think that a kiosk is the way forward for your business and would like to actively speak to a company that purely deals with kiosks and touch screen systems, then contact Europe’s leading distributor and manufacturer Protouch today.