Kiosks are simply a machine that is deployed in areas where there are high volumes of traffic. Many kiosk systems today are accompanied by a touch screen interface, a major step away from the traditional keyboard.
Nowadays the general public are so used to have kiosk systems in their every day lives and combined with the continual access to computers and the Internet most people have no reservations about using the Internet. In fact, most people are keen to interact with kiosk systems when they need quick and efficient service.
One of the most common forms of kiosks is the ATM or otherwise known as the hole in the wall. With ATM’s the screen asks the question and the user replies by pressing the corresponding button to provide the correct data to the kiosk.
There are other types of kiosks that operate with a keyboard and trackball which is used like a mouse to move the cursor around the screen. These types of kiosks are most commonly found on information point kiosks, business card printing kiosks and town centre Internet access point kiosks. These types of kiosks are very user friendly as they work on the basis of a home computer with a QWERTY keyboard and a mouse which people have become very familiar with. And with these machines being open to the public, they have to be developed as vandal proof as well as being weather proof.
Nowadays kiosks can be fitted with motion sensors which can detect when a person is standing in front of the kiosk. These high tech systems have the ability to detect when a person has arrived at the store or leaving the store, switch to a digital sign when no one is around and switch into user mode if some approaches the kiosk.
And as technology improves kiosks are become more advanced and sophisticated; however there is a considerable gap between the first ATM machines being installed and the supermarket chains deploying kiosks with a variety of features and applications.
Supermarket checkout kiosks have multiple functions and have touch screen weighing scales as well as infrared scanner reading bar codes. Supermarket kiosks have been embraced by consumers and the touch screen system has become a common feature in most supermarkets.
Local councils are using the kiosks to deliver a wide range of public services, providing a plethora of information and bill payment systems that enables the customer to perform the tasks they need efficiently and effectively. Kiosks are also appearing in schools, colleges as well as universities that provide access to information and support for housing, jobs, training and further education opportunities.
The future of kiosks in our society will continue to grow rapidly the more interactive they become. XBox are planning to launch a brand new game console which will rival the Nintendo Wii; however instead of using a remote control the machine will instead see your movements.
Kiosks are being used by local councils for delivering a range of public services, providing access to information and bill payments and enabling customer services departments to concentrate on more complex issues with their residents. Kiosks are appearing in Schools, Colleges and University’s to provide access to information and support for housing, jobs, training and education opportunities.
With body sensors users will be able to interact with kiosks without actually physically touching them. Simply by waving your hand in front of the screen may allow customers to access information in the near future.
With whole body sensing technology users will be able to interact with kiosks without a need to physically touch the screen. Moving between content can just be a matter of waving your hand in front of the screen. Whatever new technologies emerge for kiosks the main point is whether these technologies make it easier to interact with information. Keep an eye out for other future technologies being applied to kiosks.