A deployed touch screen kiosk can help a business throughout the year and it can also reap huge benefits at Christmas time.

The technology can be used to offer information, printing services and way-finding signage and all these features are extremely helpful in the festive season.

Fundamentally, the industry which can profit the most from the technology at this time of year is the retail and hospitality sector.

WAY-FINDING

A kiosk that offers way-finding services is very useful in shopping centres, especially during the mad shopping rush to purchase Christmas presents. Many shoppers may not know where stores are located, so to ease the strain a unit can help by providing a map of the mall.

TICKETING

The ticketing features enable customers to print out vouchers and discounts on offer at retailers or eating establishments. Improve consumer interaction by encouraging them to go online in-store and print out coupons to get fantastic bargains.

INFORMATION

An information kiosk ultimately provides a customer an advanced array of products to buy in-store. If there is a gift idea that a person really wants to buy but it is sold out in-store, the touch screen allows the shopper to still purchase the item and see an extensive collection of other products available to buy.

PHOTOS

And kiosks can also be valuable during the festive period for photographs. Photo kiosks that offer photo gifts including photo books, calendars and holiday cards can be personalised using the touch screen technology.

So if you want to put a picture of the family on all the Christmas cards that go out to relatives, or if you have purchased a pretty picture frame and want to put a nice festive picture inside, the kiosks come in handy.

It may be too late to install the technology in your business for Christmas this year but why not contact us today and discuss deploying some Protouch Touch Screen PCs in-store for the festive season next year.

Many airlines globally are deploying touch screen technology to check-in its passengers more efficiently.

A traveller can check themself in, including their baggage, and print out their tickets all without the need of airport staff. Instead, it can all be done via a ticketing kiosk.

And this is exactly what celebrity Lily Allen should have known, before she forked out money to print off important documentation.

The “Smile” singer, who recently announced that she is expecting a baby on her wedding day to partner Sam Cooper, tweeted her upset and wrath online after an altercation with Ryanair.

The 26 year-old was left disgruntled when she was forced to hand over £40 to print off a boarding pass ahead of her flight to Dublin, in Ireland last week.

She furiously sent a message on the social networking site Twitter, saying: “Ryan Air have just charged me 40 quid to print out my boarding pass. Unbelievable.”

“Oh, and now they’ve taken it off of me. 40 pounds for a piece of paper that was mine for approx. 7 mins, wow….”

Many self-service units are deployed at airports so the passenger can print off their documentation beforehand. In some kiosks there are additional fees and extra charges but not to the extent of £40. The technology has been proven to improve customer satisfaction and better queuing times.

Frontier Airlines claims that almost 70% of its passenger check-ins nowadays take place at a kiosk or online. The functions like the printer enable holidaymakers to print off the receipt which is hugely beneficial for those who do not have a printer at home. The touch screen interface also helps customers allocate their own seat selections. Furthermore, the kiosks reduce labour costs and streamline the process for passengers.

In the General Conditions section of the airline website, it states that there is a £40 or 40 euro ‘Airport Boarding Card Re-issue Fee’.

The English recording artist- turned-designer was travelling to Ireland to launch her Lucy In Disguise collection with her sister Sarah Owen.

Save billions of pounds a year and let Protouch help your passengers print tickets off and check-in quicker. Simply click here to find out more…

This month, we are excited to be exhibiting our three off the shelf kiosk designs at the KioskCom Self Service Expo 2009.

Starting on the 30th September at the Olympia in London, we will be exhibiting our Xen Kiosk Series for visitors to view and order on the same day. 

As well as exhibiting our multifunctional kiosk, Protouch’s managing director, Tom Quarry will be taking part in the education programme, holding a seminar at 1.45pm-2.15pm on the 30th September called ‘EPoS for the store of the future.’

Tom will discuss Protouch’s award winning EPoS kiosk hardware, focusing on the Kiddicare case study. Attendees will learn how our award winning kiosk managed more customers with less staff costs, as well as increasing customer spend and enhancing the sales processed in store.

Our stand will be based at 162 and will display the wall mountable Xen X4, the award winning slim floor standing Xen X5 and the larger floor standing Xen X6.

All users and resellers are encouraged to come along to our stand to talk to our team about their kiosk needs. We have a wide range of applications that can be installed onto the kiosks to make them relevant to each business such as: an Internet kiosk, ticket kiosk, payment kiosk, information kiosk, card dispensing kiosk and much more.

We at Protouch want to meet the extremely wide need for self service kiosks and make kiosk deployment simple. Our kiosks offer numerous accessory combinations which can easily be modified, at any time.

Customers simply select what they want, choose their accessories and graphics; resulting in a fully customised kiosk.

Our kiosks on display have already proven themselves to be successful products in varying industry sectors. Refined over the last nine years each kiosk is set to meet three specific economies of scale; quality, price and reliability, suitable for end users and retailers.

This strategy has seen us achieve a top quality kiosk system in the award winning and innovative Xen X5 Kiddicare Kiosk, which will be fully explained in Tom’s kiosk seminar.

As well as the kiosk seminar and exhibition, we will also be taking part in the Minicom Digital Signage Expert Tour KioskCom. This free tour will provide an overview of a selection of carefully hand-picked exhibitors, following the accurate path of the digital signage supply chain.

From content creation to digital measure ment, the tour will outline how they fit into the overall Digital Signage Puzzle.

The tour has been specifically designed to give visitors a bird’s eye view of the overall application by providing the full end-to-end story with real live demos of each piece in the puzzle, and overview of the solution which visitors would not normally get. Visitors can sign up for the tour here.